How to Choose a Bank or Financial Institution

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Choosing a bank requires some work
Step 1: Assess your needs
Step 2: Review types of bank accounts
Checking accounts
Savings accounts
Step 3: Look at interest rates, aka APY
Step 4: Review protections and convenience
- Network ATMs – are there any nearby?
- Is there a mobile banking app?
- Can I deposit a check online?
- Are there branches nearby?
- Can I talk to a human if I need help?
Step 5: Choose a bank
Bank options
- Traditional bank. These are typically national banks with many branches. These brick-and-mortar banks offer many financial products (such as credit cards and loans) but may charge some account fees.
- Online banking. Unlike traditional banks, online banks work only ... well, online. Because they’re saving on having brick-and-mortar banks, they can typically offer a higher APY on savings accounts and may have a better digital banking experience.
- Credit unions. A credit union is similar to a bank but is actually a financial cooperative. Credit unions are not-for-profit organizations serving their members as community banks. Many credit unions have a membership based on shared professions (such as teachers), location, or employer. Credit unions typically invest profits back into membership by offering higher savings interest rates as well as lower fees.
Traditional banks
Citibank
Wells Fargo
Bank of America
Online banks
Capital One
Ally
Marcus
Credit unions
Cost and fees
- Overdraft fees. An overdraft fee is a charge that is triggered by the bank if you spend more than what is in your account at the time of purchase. You overdraw your account and incur an overdraft fee when you do that.
- ATM fees. Some banks may have ATM fees that you should look out for. Verify the cost and compare it among the different accounts. On the other hand, some banks or credit unions may reimburse you for ATM fees, so if you get cash at a different bank’s ATM, you won’t be responsible for the charge, making them fee-free ATMs.
- Foreign transaction fee. You could incur a foreign transaction fee if you use your debit or credit card abroad. A foreign transaction fee is basically the cost of running your card in a different country. Some banks offer cards with no foreign transaction fees.
- Lost card fee. Things happen, and your card could end up lost. Check to see if the bank charges a lost card fee.
- Replace checks cost. Even though checks are becoming extinct, you may still have to use checks for rent or paying contractors. How much does it cost to order new checks if you run out of checks?
Pros and cons
Traditional banks
- Access to more branches
- More financial products available
- Comprehensive ATM network
- May have monthly maintenance fees
- Interest rates aren’t as competitive
- May have minimum account balance requirements
Online banks
- Typically offers higher interest rates
- Little to no service fees
- Convenient mobile app
- May have a smaller ATM network
- No human support in most cases
- Difficult to deposit cash
Credit unions
- Offers high interest rates on savings
- More affordable rates on loans
- Lower fees
- Fewer financial products available
- Limited branches
- Potential for a poor online/mobile experience
The bottom line
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Melanie Lockert is the founder of the blog and author of the book, Dear Debt. Through her blog, she chronicled her journey out of $81,000 in student loan debt. Her work has appeared on Business Insider, VICE, Allure and more. Melanie writes about student loans, credit, and mental health and also is the host of The Mental Health and Wealth Show podcast.